Privacy Policy

Last updated: August 20, 2026

1. What We Collect

• Order data: currency pair, amount, receiving address and transaction hashes.
• Contact data: email or chat messages when you reach support.
• Technical data: IP address and device info for fraud prevention, kept minimal.

2. What We Never Do

We never sell your personal information. We never share your wallet addresses with advertisers. We do not build advertising profiles on our users.

3. Third Parties

Liquidity providers and payment processors receive only the data strictly required to complete your order. Card details are handled exclusively under PCI DSS by certified partners and are never visible to us.

4. Data Retention

Order records are retained as long as required by financial regulations. Support conversations are deleted after twenty-four months of inactivity.

5. Your Rights

You may request a copy, correction or deletion of your personal data at any time via the support page, subject to statutory retention duties.

6. Cookies

We use only functional cookies needed for the site to operate, such as remembering your last selected currency pair. No tracking cookies from ad networks.